Contact Us

Contact us on 01200 421010 or send us a message through the chat widget below bottom right.

Do you price match?
We aim to remain competitive on price, however we do not offer price matching or price beating services. To price match follow the links on the product page.

Do you sell gift vouchers?
Unfortunately, we do not currently offer gift vouchers.

Do you have any discount or voucher codes?
Any current offers or discounts are displayed directly on our website. We do not offer additional voucher codes beyond these promotions.

Is the item in stock?
Stock availability is shown on each product page. If an item is available to add to basket, it is usually in stock and ready for dispatch.

How long does delivery take?
Delivery times vary depending on the product and courier, but most in-stock items are dispatched within a few working days. Full delivery details can be found on our delivery information page.

Which courier do you use?
Smaller items are typically sent via parcel couriers such as Evri or DPD.

Do you offer next day delivery?
Some items may be available for next working day delivery, depending on stock availability and the time of order. Please refer to the product page or delivery information for details.

Can I track my order?
Yes, once your order has been dispatched you will receive tracking details via email where available.

Can I change or cancel my order?
No unfortunately we cannot change or cancel an order after it has been placed.

Do you deliver to Northern Ireland?
Yes, we do deliver to Northern Ireland. Delivery options and times may vary depending on the item.

Can I collect my order?
No collection is not possible - we have a store in Clitheroe where a selection of items are available to view - please call ahead if visiting to view a particular item.

What is your returns policy?
Please refer to our returns page for full details on how to return an item and our refund policy.

Online Opening Hours
Monday - Friday : 9am - 4.30pm
Saturday : 9am - 4pm
Sunday : CLOSED
Bank Holidays : CLOSED

CLOSED : New Years Day, Easter Sunday, Christmas Eve, Christmas Day and Boxing Day

Dawsons Department Store
54-56 King Street
Clitheroe
Lancashire
BB7 2EU