In the first 28 days from purchase. - In the unlikely event of problems occurring with machines from any of the brands in the following list within 28 days of the original purchase date please contact us at [email protected] or on 01200 421010 so we can look into the situation and advise how the problem can be resolved. We would strongly recommend that the manufacturer's consumer helpline is contacted as issues with a machine can often be simply resolved by their knowledgeable Technical Support staff.
After 28 days from purchase date. - If a problem occurs more than 28 days from date of purchase please contact the manufacturer's Customer Services directly for support. The manufacturer's Customer Service Teams have the full depth of knowledge to best advise on how issues can be resolved and arrange for repairs to be made or for machines to be replaced as is necessary.
KitchenAid - Consumer Helpline, After Sales, Service and Repair - 0800 988 1266 - www.kitchenaid.co.uk
Cuisinart - Customer Services - 0870 240 6902 - www.cuisinart.co.uk
Dualit - Customer Services - 01293 652 500 - www.dualit.co.uk
Jura - Customer Services - 0800 304 7470 - uk.jura.com/en
Krups - Customer Services - 0845 602 1454 - www.krups.co.uk
Magimix UK - Customer Services - 01483 528044 - www.magimix.com
Nespresso - Customer Services - 0800 442 442 - www.nespresso.com
Melitta - Customer Services - 01733 260905 - www.melitta.co.uk
Sage - Customer Services - 0808 178 1650 - www.sageappliances.co.uk
Smeg - Customer Services - 0344 557 9907 - www.smeguk.com