Top Brand Cookware and Tableware Voucher Codes| Interest Free Credit  
Contact Us | Delivery | Returns | Subscribe |
basket
Items: 0 - Total: £0.00
BROWSE OPEN BOX DEALS
SALE NOW ON - VIEW THE OFFERS!
0% INTEREST FREE CREDIT
Summer Sale
Browse
SALE
Coffee
Christmas
Tableware
Pots and Pans
Roasting
Oven To Tableware
Glassware
Kitchen Ware
Cutlery
Barware
Giftware
Water Filtration
Electrical Appliances
Childrens
Brands
Amefa
Anolon
Arthur Price
Bodum
Bohemia
Bonavita
Brabantia
Bugatti Italy
Churchill China
Circulon
Click Clack
Cole and Mason
Creative Cuisine by Grant
Cuisinart
Dartington
Denby
Dualit
Global
Heston Blumenthal
IC Innovations
Jamie Oliver
Joseph Joseph
Judge
Kenwood
Kilner
KitchenAid
Krups
Le Creuset
Lock & Lock
Lolita
Magimix
Mason Cash
Melitta
Open Box Deals
OXO Good Grips
Portmeirion
Prestige
Pyrex
Raymond Blanc
Robert Welch
Royal Doulton
Royal Worcester
Sage
Salter
Silverwood
Smeg
Solis
Spiegelau
Spode
Staub
Stellar
Strahl
T and G Woodware
Taylors Eye Witness
Tefal
Tojiro Senkou
Top Choice
Villeroy & Boch
VitaMix
Wacaco
Waterford
Wedgwood
Zwilling Henckels
Zyliss
Sponsored Links
 
 

Returns Information

 

Standard Returns

If for any reason you are unhappy with your purchase, you can return it to us in its original unused condition within 30 days of the date you received the item and we will issue a full refund for the cost of the item. If you wish to return goods to us you must send them back to us at our contact address at your own cost and risk. We will be unable to issue refunds for items that we do not receive.

You have the right to cancel your order within fourteen working days of receiving your purchase. This fourteen day period begins the day after you receive the items from us. Please notify us in writing or via email within fourteen working days that you wish to cancel your order and that you intend to return the item(s) and we will be happy to offer you a full refund on the cost of the items and the original delivery charge* you paid on your order (if applicable).

We are unable to exchange items that are not damaged, defective or incorrect.

Our returns policy does not affect your statutory rights.

* Excludes Next Day/Saturday delivery surcharges.

Our returns address:
R.E.DAWSON LTD
UNIT 5
Primrose Business Centre
Primrose Road
Clitheroe
Lancashire
BB7 1DR

 

Returning a Purchase

1. Items can be returned in person to our department store in Clitheroe or Skipton.

2. If returning items by post or courier please send to the address above.

3. We do not offer a free returns service.


If you are looking to returns items then these companies maybe of assistance.

  • 1. Collect+

    collect + logo has parcel drop points in over 5,000 local convenience stores across the UK. Most are open early until late, 7 days a week, so you can return items at a time and a place that suits you. Your parcel must weigh less than 10kgs and be no larger than 50cm x 30cm x 30cm to be eligible for Collect+ returns.

    Click here to return items using Collect+


  • 2. Parcel2Go

    Online quotation tool for parcel delivery.


  • 3. ParcelMonkey

    Online quotation tool for parcel delivery.


  • 4. Royal Mail

    Take your parcel to the Post Office and request the standard parcel delivery service (if you parcel contents value is greater than £46 then you may wish to take out additional insurance).


Please Note: If you use one of the services listed above then your contract to return items is taken out with companies listed above and it is their responsibility to return the items to us. We are only able to issues refunds for items received back to us.

 

Additional Information

Read our full Terms and Conditions here

Your privacy is important to us click here to read our Privacy Policy

 
 
Top Brands
Denby Pottery
Le Creuset
KitchenAid
Portmeirion
Villeroy & Boch
Sage
Dartington
Global
Smeg
Cookware Categories
Pots And Pans
Tableware
Electrical
Coffee
Cutlery
Glassware
Kitchen Accessories
Sale Shop
Customer Service
Contact Us
Delivery Information
Returns Policy
Voucher Codes
Cookie Policy
WEEE Directive Policy
Terms and Conditions
Privacy Policy
Electrical Goods Support
About Us
Our Stores
Our other websites
Blog
Finance & Credit
 
ecookshop on twitter logo    Follow eCookshop.co.uk on Facebook    ecookshop on google+ logo

Online Opening Hours: Mon - Sat 9.00am to 5.00pm, Sunday : CLOSED

Dawsons Department Store, 54-56 King Street, Clitheroe, Lancashire, BB7 2EU. Company registration number: 447157. VAT No. GB174476929.

Phone : 01200 421010 | Email : support@dawsonsdepartmentstore.co.uk