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Delivery Information

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Standard Delivery Service

PLEASE NOTE: DELIVERY TIMES EXTENDED DURING BUSY SALES PERIODS

Free Delivery to most UK destinations on orders over 50.

Please use the table below to check the delivery cost for your area.

No deliveries or orders despatched on Bank Holidays.

For items in stock we will despatch within 5 - 7 working days of order date. During particularly busy periods delivery times will be extended. We will inform you as soon as possible if any item is not in stock and you will be given the option to cancel your order.

An email will be sent to the address you provide at the time of checkout to confirm that your order has been shipped.

The order should arrive within 2 working days following this email. Deliveries are normally made between Monday - Friday 8am - 6pm.

 
Express and Saturday Delivery Service
EXPRESS - £7.50 - Normally next business day delivery if ordered before Midday (Mon-Fri)

SATURDAY - £8.50 - Saturday delivery if ordered before Midday Friday (excluding Good Friday)

Express delivery available to most Mainland U.K. destinations when placed before Midday - Excludes Scottish Highlands.
 
Royal Mail Delivery

Please Note: Orders despatched using the Royal Mail delivery method can take up to 10 working days to arrive. If your order has not arrived please contact us after 10 working days from date of order.

 
Delivery Zones & Carriage Charges
Our Carriage Charges are grouped by delivery zones :
zone 1
Zone 1 - On orders under £20.00 there is a Royal Mail delivery option of £2.95
Available to UK addresses only. Orders despatched using Royal Mail Second Class parcel service - delivery can take up to 10 working days.
zone 1
Zone 1 - Free Delivery on orders over £50.00 normally £5.95
Courier Delivery - Zone 1 includes England, Wales and Scotland, excludes locations in Zone 2, UK Islands, Islands of Scotlands and postcodes listed in Zone 2.
zone 2
Zone 2 - £9.95
Courier Delivery - Includes Northern Ireland, Ireland, Isle of Man, Isle of Wight and the Scottish Islands - Including Postcodes HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3 Includes Northern Ireland, Republic of Ireland, Islands of Scotland, Isle of Wight, Isle Of Man.
zone 3
Zone 3 - £19.95 - Excludes any fragile glassware or tableware

Courier Delivery - Includes Mainland Europe.

PLEASE NOTE : We are unable to despatch fragile tableware or glassware please contact us prior to your order to check whether the products are suitable for transportation.

Delivery normally takes 2-5 days by road from day of despatch. Please see exclusion list below.

If purchasing electrical items please contact us via email prior to placing your order.

SMS Information
sms confirmation
SMS Information for orders despatched via Courier

Provide us with your mobile telephone number (in the format 07 without international codes) and you will receive a SMS text to confirm despatch of your order and on the morning of delivery a second SMS text to confirm your availability. You will be given the option to re-arrange the delivery to a another convenient day.

Please Note:

i : This service is NOT available to all items despatched with ourselves.

ii : Your mobile phone number will be passed to the courier company for them to provide you with a text message.

iii : We will never pass your phone number on to any other companies.


Fragile items cannot be shipped outside of the U.K.
Please contact us prior to any purchase when ordering for international shipment.

Delivery Exclusions

Any locations outside mainland Europe and to the following countries and regions.
Channel Islands, Guernsey, Jersey, Bosnia, Bulgaria, Canary Islands, Greece, Iceland, Latvia, Lithuania, Norway, Portugal, Romania, Russian Federation, Serbia, Slovakia, Switzerland, Turkey

 
 
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Online Opening Hours: Mon - Sat 9.00am to 5.00pm, Sunday : CLOSED

Dawsons Department Store, 54-56 King Street, Clitheroe, Lancashire, BB7 2EU. Company registration number: 447157. VAT No. GB174476929.

Phone : 01200 421010 | Email : [email protected]